FAQ
Questions people ask before trusting a money app.
Understand Rupee Compass (RupeeCompass) Free, ₹99/month Ad-Free and ₹399/month Pro+ AI plans, trial eligibility, Android SMS permissions and privacy.
Rupee Compass focuses on readable budgets, SMS-led transaction tracking, family planning workflows, and private finance utilities without turning the app into a cluttered banking portal.
Key services and features
- Compare Free, Ad-Free and Pro+ with AI on the public pricing page.
- How SMS parsing works.
- How budgets and analytics are calculated.
- How privacy and access control are handled.
Explore related tools and guides
Why does Rupee Compass read financial SMS messages?
Rupee Compass uses transaction and balance alerts to build your private finance view. It ignores unrelated personal messages, applies supported financial-message rules, and keeps account-specific results behind your login. You can review imported entries, correct them, pause SMS access, or remove stored records from the app.
What should I do if a transaction is missing or categorized incorrectly?
First run SMS sync and confirm that the bank alert exists on the device. Open Transactions to review exclusions, duplicate handling, merchant names, and categories. You can add a missing transaction manually or edit an incorrect one. Corrections should match the real bank evidence so Dashboard totals remain reliable.
Can I add, edit, delete, or mark refunds manually?
Yes. Use the transaction form for cash, missing alerts, adjustments, or opening data. Edit merchant, category, note, date, direction, and amount only when you can verify them. Deleting removes the saved record from your account. Record refunds as refunds or credits instead of negative spending so reports remain understandable.
How are Dashboard totals and chart ranges calculated?
Dashboard values come from the backend financial snapshot for the selected date range and account scope. Daily, weekly, and monthly controls change grouping, not the chosen range. Hover or tap chart points for exact values. If a total looks wrong, review the included transactions and refresh after correcting the source record.
How should I set and review a budget?
Create realistic category limits from recent verified spending, then keep a small buffer for irregular costs. Review usage weekly rather than waiting for month end. A budget is a planning limit, not a bank balance. Refunds and corrected categories should be recorded accurately before you judge whether a category is overspending.
How do backup and multi-device sync work?
Signed-in data is tied to the correct account and synchronized through protected backend APIs. SMS access still depends on the device and platform, so a new phone may need permission and a fresh import. Wait for sync to finish before editing the same item on two devices, and always verify totals after restoring or changing phones.
What is the difference between Connected Partner and Share Access?
Connected Partner uses mutual consent to create privacy-bounded joint AI readiness signals; neither person can browse the other's pages or raw financial records. Share Access is a separate, explicit permission flow for selected pages or documents and can include masking, passcodes, and revocation. Use the narrowest access needed.
How should I use the Locker and emergency records safely?
Store only records that are useful for financial continuity, use clear labels, avoid placing full secrets in ordinary notes, and review who can access each shared item. Prefer masked identifiers and revocable permissions. Remove obsolete documents, keep nominee and trusted-contact details current, and never share passcodes through an unsecured channel.
Where can I check my plan, renewal, and feature access?
Open Plan Details or Settings to view the active plan, billing period, expiry or renewal information, and included features. Access is enforced by the backend account state, not by a screen label alone. If payment succeeded but access is missing, refresh the session first, then contact support with the payment reference—never share your password or OTP.
How do I delete my account or get help?
Use Delete Account from the account or legal area and complete the required verification. Review the warning first because deletion can permanently remove account-linked records and access. For a technical or billing issue, use Contact or Support with a concise description and reference number. Never include passwords, OTPs, full card numbers, or unnecessary financial documents.